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Procedure for Complaints Handling


All clients are made aware of the MS CERTís complaints/ disputes procedure by reference to the MS CERT Rules and Regulations.
On receipt of a formal written complaint/dispute the recipient shall complete the Complaints/Disputes form F40 confirming whether the complaint relates to certification activities or if it is related to a certified client, then the effectiveness of the certified management system may be considered and the form is forwarded to the Certification Manager within 2 working days. Untitled Document






ALL PROCEDURE

The work content and timescales for each Assessment quoted to the Client are estimates made based on information provided to MS Certification Services Pvt. Ltd by the auditee organisation....
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OUR SERVICES

Buying and selling your products consists of a long chain of transactions. Your risks lie primarily in "transfer moments"...
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Procedure for Complaints Handling

All clients are made aware of the MS CERTís complaints/ disputes procedure by reference to the MS CERT Rules and Regulations...
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Procedure For Appeal

To appeal, the client should call MS CERTIFICATION SERVICES and provide grounds for appeal. The appeal may be sent to CB in writing through letters or email.....
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Procedure For Suspension & Withdrawal

A client awarded a Certificate shall not to display or otherwise use the certificate and certification mark-logo as soon as practicable after certification is suspended,cancelled or withdrawn. ..
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Contract & Acceptance

The work content and timescales for each Assessment quoted to the Client are estimates made based on information provided to MS Certification Services Pvt. Ltd (ďMS CERTĒ) having its Head quarter at 3/23 R.K.Chatterjee Road, Kolkata-700042, India by the auditee organisation....
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Certification Conditions

The certificate shall only be displayed at the location applicable to the certificated scope of supply. The certificate shall not be used to imply certification of any location other than that detailed on the certificate...
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MS CERTIFICATION SERVICES PVT. LTD.

Head Office:
62B, Maharaja Tagore Road , Dhakuria , Kolkata - 700031

Registered Office:
3/23, R K Chatterjee Road,Kolkata- 700042



 








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